The primary responsibility of a CRS is to maintain and grow revenue with our existing customers. This is inclusive of managing current renewals, upselling prepaid maintenance, and reinstating lapsed customers. The CRS will create strong working relationships with the Software Sales team, and other internal teams to ensure complete customer satisfaction.
Responsibilities
- Maintain and grow revenue with existing customers
- Manage current renewals and upsell subscriptions
- Reinstate lapsed customers
Eligibility
- Excellent English is written and verbal communication skills are a must.
- 1+ years of sales, renewal, or account management experience or a combination of experience and education.
- Strong organization skills with an emphasis on territory management
- A process-oriented individual who is capable enough to grasp the procedures at Prestige International
- Excellent Computer and Internet skills with a strong understanding of Microsoft Office
- Bachelor’s degree (preferably Computer Sciences/Engineering)
